![]() ![]() Instead, I embraced the idea that I would know more about the project tomorrow than I do today. So different that, eventually, I stopped trying to force my 15-pager onto innocent, unsuspecting clients. What I learned, very quickly, is that each new project I tackled required changes to this “perfect process.” Each project was different. My customers loved it - I was very proud. Each step had specific deliverables that my client would approve, and each step moved us a little closer to the end goal. There was a time when I spent a solid three weeks writing a 15-page explanation of my web design and development process. ![]() Here are some concepts that have stuck with me as I push to make our environment more collaborative. It also requires an environment where teams are encouraged and expected to find a better way. Truly timeless work can only be created when individuals relinquish their egos and are willing to put the good of the group above themselves. Who doesn’t want that? A Collaborative Environment Thinking in this way has allowed my team to build better products, spread critical knowledge throughout our team, and encourage great increases in individual skill and confidence. In order to build great stuff in an ever-changing environment, we need to start investing in our people instead of our process. Trust me when I tell you that there is no one way to do this stuff. Why Collaboration?Įvery project, every timeline, every budget, every client, every team member, every unforeseen factor combine to create a unique set of constraints within which you are expected to do amazing work. In this piece, I hope to share a glimpse of how we encourage these ideals at Sparkbox. It requires approaching everything with an eye toward collaboration, inviting others into the conversation and demonstrating that the sum of the parts is truly greater than the whole. Over the past few years, this thinking has infiltrated almost every part of how I work in my role as President of Sparkbox - from writing estimates to writing code. We need to inspire our people to prove this idea in their everyday work with each other and with our clients. In order to do this, we need to start building collaboration into our culture. Our workflows should be as flexible as the stuff we’re trying to build. While most of us have accepted this as truth for a while now, we haven’t really figured out how to embrace this flexibility in the way we work. Our client portfolio is diverse and energizing! We only work with clients we love.In case you haven’t heard, the web is not fixed width. Senior UX Researcher ➡ Is an essential part of our Experience Design team, working alongside our clients to glean insights about the experiences of their customers, and turn those nuggets into actionable product recommendations. This role has very high growth potential. We're always looking to connect with great people!Īssociate Director of Client Engagement ➡ Plays a vital role at ZoCo, leading multiple key client relationships while also leading the growth, mentorship, and operations of the Client Engagement team as a whole. If you think someone in your network might be the right fit, I would appreciate you sharing this post with them. You can find additional details and apply here: We're looking for an Associate Director of Client Engagement (hello, all my account and project mgmt leaders!) as well as a Senior UX Researcher. I'm growing my team at ZoCo Design, with two key roles that have a huge potential for impact. ![]()
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